How to Fix Blinking Xfinity Router Orange Light Issue in 2023

Blinking Xfinity Router Orange Light Issue

Blinking Xfinity Router Orange Light Issue: If the lights on your Xfinity router are on, diagnosing the problem will be easy. Because these lights indicate something wrong with the device. You can also easily determine if there is currently a problem by looking at the lights on your router. You may also notice a blinking orange light on your Xfinity router from time to time.

According to some sources, Xfinity routers glow orange when connected to the Xfinity network. But, when you see a flashing orange light on your router, what should you do? don’t worry In this article, let’s see how to fix Xfinity router flashing orange.

1. Use Ethernet Connection:

Use Ethernet Connection

A problem with your Wi-Fi connection issues can cause your Xfinity Gateway to flash orange. In this case, you may not be able to connect to Wi-Fi. So, to solve this problem, you can use an Ethernet cable. What’s even more interesting is that the Xfinity Internet Getting Started Kits already include Ethernet cables.

  • So, first, start by unplugging the power cable. Then, make sure all cables are disconnected from the router.
  • Now, connect your router to one end of the Ethernet cable and your modem to the other end.
  • After that connect all remaining wires. Next, connect the router and modem to their respective power sources. That’s it.

2. Service Outage:

Service Outage

Signal strength is also affected during service outages, causing the orange light to blink. So, check if the service is down by opening the Xfinity app on your smartphone. All orange lights should be fixed after the service interruption is over. And, the best thing to do in this situation is to wait or contact your ISP to get some additional information about this issue.

You can follow a few steps below to connect through the Xfinity app:

  • First, check if your service is interrupted.
  • Next, open the Xfinity My Account app on your smartphone.
  • You must be signed in to your Comcast account.
  • Now, you need to click on the ‘Check for Service Interruptions’ button.
  • Xfinity customer support will also help you if you run into any issues with your router.

3. Check the Cables:

Check the Cables

We sometimes accidentally disconnect the cable, lose the connection or connect the cable to the wrong port when we replace our devices. Or we clean around it or move the router to a better location to improve the wireless signal.

But, all of these things cause the Xfinity router to glow orange. So, all the cables should be checked to fix this. And, make sure they fit the ports tightly. Also, check the cables at both ends. and make sure the cables are connected to the correct ports.

4. Check the Wired Connection:

Check the Wired Connection

You can use an Ethernet cable to check if the modem is connected to the ISP network and receiving a signal:

  • Connect the modem to the computer using an Ethernet cable. Make sure the cable is securely plugged into the modem and the computer’s respective Ethernet ports.
  • Open the Network and Sharing Center on your computer. You can find it by searching for “Network” in the Start menu. Or, you can right-click the Start button and select Network Connections from the pop-up menu.
  • Click the Change adapter settings link on the left side of the window. If you’ve upgraded to Windows 11, you’ll need to click Advanced network settings. It’s at the bottom of the Network & Internet page. Then click More network adapter options.
  • Locate the Ethernet connection that corresponds to the modem. It should be labeled Local Area Connection or Ethernet.
  • In the Status window, you should see the Connectivity section, which shows whether the connection is connected/disconnected or enabled/disabled.
  • If the connection status is Connected or Enabled, you can test the connection by opening a web browser and trying to navigate to the website. If the website loads successfully, the modem connection is working properly.
  • If the connection status is Disconnected or Disabled, check that the Ethernet cable is securely plugged into the modem and the computer. Confirm that the modem is turned on and configured correctly. You may also want to check if your computer’s network settings configuration is correct.

If your computer shows disconnection when using an Ethernet cable that plugs directly from the modem into your computer, there may be a problem on your ISP’s end.

5. Contact Xfinity Support:

Contact Xfinity Support

If none of the above solutions work, consider contacting Xfinity Customer Support for further assistance. Xfinity customer support agents are available 24 hours a day via phone and live chat. A customer care representative will check and confirm if there are any service interruptions in your area. They will also guide you through the steps to properly set up your Xfinity router. If necessary, the company can send a technician to your residence or office to troubleshoot and fix the problem.


When an Xfinity router is flashing orange it is not normal router behavior. So, please fix it immediately. You can try all of the solutions above before contacting Xfinity support. You can also contact the support team if you find it too difficult to try to fix the orange light issue yourself.

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